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Office Manager

Yeovil 

Permanent, full-time 40 hours a week

The Role:

 This is an exciting opportunity for someone to join CETSAT as the beating heart of our offices and operations. You do not necessarily be from a technical background as this role will not be customer-facing. We are looking for someone to take ownership of the day-to-day running of our CETSAT offices, that looks after CETSAT as their only customer and is available to support the Senior Leadership Team.

 

  • Active Listening

  • Positive attitude

  • Taking responsibility and showing commitment

  • Empowering others

  • Strong Communication Skills

  • Credibility

  • Approachable and supportive of others 

  • Encouraging co-operation in others

  • Demonstrate continual self-improvement

  • Display and promote a clear vision

 

Responsibilities

 

  • Supervising and monitoring the work of administrative staff

  • Implementing and maintaining procedures/office administrative and ISO standards/systems

  • Assisting the organisation’s HR function where required

  • PA to Managing Director

  • Organising meetings and managing diaries and calendars for the business and senior management

  • Attending meetings with senior management

  • Managing office budgets

  • Preparing letters, presentations and reports

  • Dealing with correspondence, complaints and queries

  • Keeping well-organised files and records of business activity

  • Managing Office and Fleet insurance, finance and renewals

  • Organising company events or conferences

  • Ordering stationery, furniture and office supplies

  • Booking transport and accommodation

  • Liaising with staff, suppliers and clients

  • Delegating tasks to junior employees

  • Organising induction programmes for new employees

  • Ensuring that health and safety policies are up to date

  • Using a range of software packages

  • Keeping client details and records up to date including monthly QA checks

  • Act as a point of contact between the company and suppliers

 

Skills / Attributes Required 

 

  • Experience in an Office Manager or Senior Administrator Role

  • Initiative and Adaptability

  • Leadership and the ability to ‘make things happen’

  • Budgeting skills

  • Good interpersonal, organisational and time management skills

  • Negotiation, relationship-building and conflict resolution skills

  • Excellent verbal and written communication skills

  • Precision and accuracy across all work elements

  • High level of attention to detail

  • Excellent telephone manner and face-to-face communication skills 

  • A “can do” attitude

  • Reliability and discretion  

  • Knowledge of Microsoft Office Suite

  • Willingness to help, support and offer excellent service to customers and colleagues  

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