This is an exciting opportunity for someone to join CETSAT as the beating heart of our offices and operations. You do not necessarily be from a technical background as this role will not be customer-facing. We are looking for someone to take ownership of the day-to-day running of our CETSAT offices, that looks after CETSAT as their only customer and is available to support the Senior Leadership Team.

 

• Active Listening

• Positive attitude

• Taking responsibility and showing commitment

• Empowering others

• Strong Communication Skills

• Credibility

• Approachable and supportive of others 

• Encouraging co-operation in others

• Demonstrate continual self-improvement

• Display and promote a clear vision

 

Responsibilities

 

• Supervising and monitoring the work of administrative staff

• Implementing and maintaining procedures/office administrative and ISO standards/systems

• Assisting the organisation’s HR function where required

• PA to Managing Director

• Organising meetings and managing diaries and calendars for the business and senior management

• Attending meetings with senior management

• Managing office budgets

• Preparing letters, presentations and reports

• Dealing with correspondence, complaints and queries

• Keeping well-organised files and records of business activity

• Managing Office and Fleet insurance, finance and renewals

• Organising company events or conferences

• Ordering stationery, furniture and office supplies

• Booking transport and accommodation

• Liaising with staff, suppliers and clients

• Delegating tasks to junior employees

• Organising induction programmes for new employees

• Ensuring that health and safety policies are up to date

• Using a range of software packages

• Keeping client details and records up to date including monthly QA checks

• Act as a point of contact between the company and suppliers

 

Skills / Attributes Required 

 

• Experience in an Office Manager or Senior Administrator Role

• Initiative and Adaptability

• Leadership and the ability to ‘make things happen’

• Budgeting skills

• Good interpersonal, organisational and time management skills

• Negotiation, relationship-building and conflict resolution skills

• Excellent verbal and written communication skills

• Precision and accuracy across all work elements

• High level of attention to detail

• Excellent telephone manner and face-to-face communication skills 

• A “can do” attitude

• Reliability and discretion  

• Knowledge of Microsoft Office Suite

• Willingness to help, support and offer excellent service to customers and colleagues